Privacy Policy

Privacy Policy

Introduction

Welcome to https://luxury-desert-safari-in-dubai.terratrek.net (hereafter referred to as “Luxury Desert Safari in Dubai,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details how we collect, utilize, and safeguard information when you interact with our website, applications, services, and products.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party platforms, apps, or services linked to our website, which have their own privacy policies governing user data.

Processing Activities

This Privacy Policy guides your interactions when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit our websites, including any associated subdomains, linked to this policy.
  3. You receive communications from us, such as newsletters, promotional emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  • Payment Information: Data related to transactions, including payment method details, billing address, and order history.
  • Financial Information: This may include bank account numbers, credit card information, and other financial records for processing payments.
  • Purchase Information: Details about products or services you’ve purchased from us, such as order number, purchase date, and quantity.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP address, device ID, and location data.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Any comments, reviews, or responses you provide to our surveys or feedback forms.
  • Social Media Information: Data obtained from social media platforms when users choose to connect their accounts for seamless access.
  • Product Information: Details about products you view, search for, or purchase on our sites.

We collect this data through direct user input, interactions with our digital services, and automated technologies, such as cookies (explained in the next section). Additionally, we may receive personal data from third parties, including partners and service providers, who operate under their respective privacy policies.

Cookies

We utilize cookies to enhance your experience on our websites and for analytical purposes:

  • Strictly Necessary Cookies: Ensure basic functionalities of our websites, such as allowing you to log in.
  • Preference Cookies: Remember your preferences, like language settings or display options.
  • Analytics Cookies: Track website usage statistics, helping us understand user behavior and improve our services.

Users have the option to manage non-essential cookies through our Cookie Manager, providing control over their cookie choices.

Retention and Deletion

We retain personal data for various periods, depending on the purpose for collection:

  • Data required for legal compliance or contractual obligations is retained for the duration of those obligations.
  • Personal information used for marketing purposes is kept until you opt out or request deletion.
  • Transactional data may be stored for longer periods for analytics and record-keeping purposes but is anonymized after this period.

Once the purpose for holding personal data is fulfilled, we delete or anonymize it to ensure its secure removal from our systems.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing encryption protocols for data in transit and at rest.
  • Engaging secure third-party processors who adhere to industry standards for data protection.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. Our services are intended for adults, and we encourage parents and legal guardians to supervise their minors’ online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: The ability to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data, under certain circumstances.
  • Restriction: Limiting our use of your personal data in specific situations.
  • Portability: The right to receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Objecting to the processing of your personal data for direct marketing or other purposes.
  • Non-Discrimination: The assurance that exercising your rights will not adversely affect your relationship with us.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to legitimate requests within a reasonable timeframe and as per applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any questions, requests for unsubscribe, or inquiries regarding data privacy, please contact us: